Prices can be displayed in your local market currency. The final currency and amount are shown clearly at checkout before payment.

Availability can vary by product and option. Please check the product page before ordering; if an item in your order becomes unavailable, we will contact you.

Please contact us as soon as possible. Once an order has entered processing or has shipped, changes may no longer be possible.

We ship worldwide, although a small number of destinations may be unavailable because of carrier or local restrictions.

Orders over US$60 qualify for free shipping. Orders below US$60 have a US$10 shipping fee. Your checkout will show the final shipping amount.

Processing normally takes 1–3 business days. Estimated delivery is 7–15 business days to the United States, 8–10 to Australia, Canada and the UK, 5–8 to Japan and Korea, 2–5 to Hong Kong, Taiwan and Singapore, and 7–15 to other European destinations. Customs and local delivery delays can affect these estimates.

After dispatch, we send a tracking number by email. You can also use our Track My Order page. Some services only begin showing updates after the parcel reaches the destination country.

Please contact us within 7 days of receiving your order. Items must be unused and returned with complete packaging. Certain hygiene or safety-sensitive products may not be eligible.

Unless an item is defective, return shipping is normally paid by the customer and original shipping charges are non-refundable.

Please contact us promptly with your order number and clear photos. We will review the issue and help arrange an appropriate replacement or refund.

After the returned item has been received and checked, refunds are normally processed to the original payment method within 3–5 business days. Your bank or card provider may need additional time.