You can directly select your favorite products on our website, add them to the shopping cart, and follow the prompts on the web page to complete the order.

You can check your order status on the "My Orders" page of our website.

If you need to cancel the order, please contact our customer service immediately, and we will handle it for you. However, if the order has already been shipped, we may not be able to cancel it.

If you need to change the products in the order, please contact our customer service as soon as possible. Please note that if the order has already been shipped, we may not be able to change it for you.

We usually ship within 1-3 business days after receiving the order, and the delivery time depends on the shipping method you choose and the destination.

We currently cooperate with several well-known courier companies, but we may not be able to provide the service to choose the courier company. We will choose the most suitable courier company based on your address and order size.

Yes, when we ship, you will receive an email containing the tracking number. You can use this number to track your order.

We cannot guarantee a specific delivery time, as the delivery time is affected by the operation of the courier company. But you can note your needs in the order remarks, and we will try our best to cooperate.

We currently only provide online shopping and courier services, and do not provide self-pickup services.

Some logistics services only provide tracking updates once the package has arrived in your country, please be patient and wait for the tracking information to become available.

Yes, if you are not satisfied with our products, you can contact us for a return within 7 days after receiving the goods. Please ensure that the goods are unused and the packaging is complete.

Yes, if you need to exchange the goods, you can contact us for an exchange within 7 days after receiving the goods. Please ensure that the goods are unused and the packaging is complete.

Unless the product itself is defective, the return shipping cost is generally borne by the customer.

After we receive the returned goods and confirm that they are correct, we will process the refund within 3-5 working days. The specific time to account may vary depending on different banks and credit card companies.

We currently only provide online shopping and courier services, and do not provide self-pickup services.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

No, you can purchase our products without creating an account. However, creating an account can help you complete the shopping process faster,track order status, and keep a record of yourpurchase history.

You can find anewsletter subscription formon the homepage or at the bottom of our website. Simply enter youremail addressand click the "Subscribe" button.

We welcome all business proposals and collaboration ideas! You can contact us through our email address or the "Contact Us" page. Our team will get back to you as soon as possible.

Absolutely! We highly appreciate and encourage customers to write reviews for products they have purchased. Your reviews are valuable to us and other customers.

Yes, if you have a discount code, you can enter it during the checkout process to enjoy the corresponding discount or promotion. Please note thatdiscount codesmay have specific conditions and expiration dates, so please read the relevant information carefully.