Include your order number and the email used at checkout so we can locate it quickly.
Contact Us
Customer Service Counter · 客人服務部
Let’s Talk
Need help with an order, a product, wholesale enquiry or your next bake? Send us a message below and include your order number or business details whenever possible.
Tell us which product or recipe you are using. Photos are helpful when you need sizing or troubleshooting advice.
Interested in wholesale quantities, a shop collaboration or using MolalaCook tools for your business? Contact us with the products, quantities, destination country and your business details.
We normally reply within 1–3 business days. You can also email molalacook@gmail.com.